​DELIVERY
Shipping Policy
When you buy our flowers online, we offer same day flower delivery on all items ordered off our website for the North Shore and Auckland Region – as long as we have received the order before 11 am on weekdays. Orders received after this time will be processed the following working day.
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Please refer to the map to identify your delivery zone. If you're unsure, feel free to message us with your address for confirmation.
If you are unsure, please give us a call and one of our team members will assist you
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We offer same day delivery on all items as long as we have received the order before 11 am on weekdays.
Late orders and Weekends orders - Delivery on the next working day except Mothers Day and Valentines Day
EMERGENCY - Whatever it takes! We will do our best to help you.
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If you are not sure, please also give us a call 0800 428 624. (Toll Free) or 09 478 4555
In details
01.
North Shore Area​
​(Yellow Zone)
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​Delivery rate: $15
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​FREE DELIVERY when you order OVER $200​
02.
Pick up at our store
​FREE
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If you would like to pick up your items at our store when you order online, please leave us a note of the time that you will pick up after check out in our website.
03.
Auckland Region - Standard Area
(Red Zone)
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​Delivery rate: $18
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​FREE DELIVERY when you order OVER $200​
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04.
Outer Rural Areas
(Green Zone)
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​Delivery rate: $33
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Important
Every attempt will be made to deliver any product within the time frames indicated however we cannot guarantee delivery of any product if the recipient does not accept the gift, the address provided is not correct or complete, the recipient is not at the address specified or it is deemed unsafe to enter the property. Should the recipient not be at the address specified when the delivery is made, our floral courier will leave the product in a safe place. If we do leave the delivery in what we believe to be a safe place, we will not be liable if it goes missing or is lost or damaged. In the unlikely event that a product cannot be delivered, then it will be brought back to our shop or to our agents premises and we will contact you to arrange a new delivery time and date. The customer will remain responsible for the cost of all deliveries. The second delivery attempt may incur an additional charge.